Legal

Legal

Contents

On this page you can read the following:

1. Our Copyright Notice
2. Our Privacy Policy
3. Our Cookie Policy

This website and its social media feeds content is copyright of The Film and Television Charity, 22 Golden Square, London. W1F 9AD (Registered Charity No: 1099660. A Company limited by guarantee. Registered in England and Wales No: 4816786)

Reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non- commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

Individuals may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Organisations may not use, reproduce or exploit our content without our express written permission

Privacy Policy

1.0 Our core beliefs regarding user privacy and data protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We do not spam or support the practice
  • We will never sell, rent or otherwise distribute or make public your personal information

2.0 Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, we use Google Web Analytics (GWA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GWA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GWA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider GWA to be a third party data processor (see Section 6.0 below).

GWA makes use of cookies, details of which can be found on https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

FYI: Disabling cookies on your internet browser will stop GWA from tracking any part of your visit to pages within this website.

3.2 Contact forms and email links

Should you choose to contact us using an enquiry form, complete an online order, make an online donation or fill out a form in order to download an information pack, the data you supply will be stored by this website (with the exception of your payment information). Some data may be passed to or processed by the third-party data processors defined in Section 6.0. Some data will also be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).

Any information sent to the charity using an email address within the page content is sent directly to the charity’s email servers using whatever email protocols your own device has set up (i.e. using the local email client) and no record of these communications is held on the website server at all.  Therefore, this information is held only within the Charity’s email system which is provided by a third party data processor defined in Section 6.0.

3.3 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.

4.0 How we store your personal information

4.1 Submitted data

Data submitted to us for processing will be securely retained within our secure IT system.  All data within this system is subject to additional password protection and encryption. We retain only the basic data required to deliver our services to you.  This is typically Name, Address, Email address, Subscription start/end details and contact opt-in details.

4.2 Opt-out list

We also maintain a list of people who have opted out of receiving communications from our organisation.  Should you attempt to opt-in having opted out previously we will contact you to confirm this decision and for your approval to remove you from the opt-out list.  All mailings will be screened against our opt-out list.

4.3 Right to be forgotten

We fully support your right to be forgotten which can be applied by writing to our Data Protection Officer at Section 9.0 giving your identifying details and requesting removal of all material from our data systems.  Our DPO will conduct a full sweep of all systems and remove your personal data, this includes our opt-out lists. Once complete the DPO will advise you of this action.

5.0 About this website’s server

This website is hosted on a server provided and managed by TSOHost, details of which can be found in Section 6.1.

6.0 Our third-party data processors

We use several third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in Section 2.0.

6.1 Website Hosting Provider (TSOHost)

We utilise TSOHost to manage website presence. TSOHost’s legal information can be found by clicking this link: TSOHost’s Privacy Policy.

6.2 Mail Chimp

MailChimp Privacy Policy can be found by clicking this link: MailChimp Privacy Policy.

6.3 Stripe

We utilise Stripe for the storage of payment information for our donations. Their legal information can be found by clicking this link: Stripe’s Privacy Policy.

6.4 LiveChat

We utilise LiveChat for our live chat services. Their legal information can be found by clicking this link: LiveChat’s Privacy Policy.

6.5 Think Write Design

We utilise Think Write Design as the agency for the design of the website, they have implemented the platform and as a result have access to live site data.

6.6 Microsoft

We utilise Microsoft for email functionality. Their legal information can be found by clicking this link: Microsoft’s Privacy Policy.

7.0 Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 Data Controller

The data controller of this website is: The Film and Television Charity, 22 Golden Square, London. W1F 9AD.

9.0 Data Protection Officer

Alan Owen, The Film and Television Charity, 22 Golden Square, London. W1F 9AD
Telephone: 0207 437 7186
Email: dpo@filmtvcharity.org.uk

10.0 ICO independent advice

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at: https://ico.org.uk/global/contact-us/

11.0 Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the Change Log below.

11.1 Change log
  • 15/03/2018 – Website launch with initial policy
  • 03/07/2018 – New policy published on website

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