Quite Time

24-hour support line

Friendly, confidential advice, round-the-clock

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You may have a problem or question at any time, day or night. That’s why we bring you a 24/7 Support Line which is free and confidential for anyone in the community working behind the scenes in film, TV and cinema. Just pick up the phone, email or click online chat – whatever’s most comfortable.

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The British Sign Language team are available 09:00 to 17:00, Monday to Friday.
Click here to book an appointment.

Welcome to the Film and Television Charity. Calls are recorded for the purposes of quality and staff training. This is a confidential service, however, there are some exceptions to this and these are where there may be a risk to your own health and safety, that of others or if you have been involved in a crime. An advisor will be with you shortly, Thank You.

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Need someone to listen?

We’re at the end of the phone on 0800 054 0000. Whoever you are and no matter what’s on your mind, please feel free. It’s confidential — so don’t hold back.

Call us now

What kind of issues can we help with?

You’d be surprised. Our trained team has lots of experience and can give you quick, discreet advice. Call us about legal queries, mental health and wellbeing, financial troubles, family issues, bullying and discrimination, or your hopes and ambitions.

3 ways to get in touch

By phone

Say hello on 0800 054 0000

Call us

Live chat

Let’s chat right away

Start a chat

Via email

Drop us a line

Email now

Whether it’s big or small

Nothing’s too much trouble. Feel free to contact our helpful team about:

  • Debt and money worries
  • Depression and anxiety
  • Bullying and harassment
  • Career development

Depending on your situation and needs, we can also talk you through the other services available through the charity and help you to make an application:

  • Counselling
  • Legal advice
  • Financial guidance

No matter what’s happening right now, things may feel very different once you’ve had a chat with our team. Get in touch on our free and confidential 24/7 Support Line on 0800 054 0000.

Call us today


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